Launching Soon — Join the Waitlist

Your AI Support Employee.
$79/mo. No Per-Ticket Fees.

Stop paying $0.99 per resolution. ReplyZen plugs into your inbox and resolves customer tickets 24/7 for a flat monthly fee. Setup in 5 minutes. No billing surprises. Ever.

No credit card required 5-minute setup Cancel anytime

The AI Support Tax Is Real

40% of Intercom users report "pricing anxiety." Resolution-based billing means better AI = higher bills. That's backwards.

🚨

Per-Resolution Pricing

$0.99 per resolution
  • ✕ Bill shoots up 120% when AI works well
  • ✕ Bad answers still count as "resolutions"
  • ✕ + $29-$132/mo per seat on top
  • ✕ $1,200/mo can become $10,000/mo at scale
  • ✕ Weeks to optimize, knowledge base lock-in
REPLYZEN
⚡

Flat Monthly Rate

$79 per month, flat
  • ✓ Same price whether AI resolves 10 or 10,000 tickets
  • ✓ No per-seat tax, no hidden add-ons
  • ✓ Know your bill in advance, every month
  • ✓ 5-minute setup, no knowledge base migration
  • ✓ Human handoff with full context when needed

"My Intercom billing shot up by 120%, it was because of AI chatbot... The problem is that even if AI provided a bad answer or user just quit, it still counts as a resolution."

— Real user review, Capterra (2026)

Live in 5 Minutes. Not 5 Weeks.

No consultants. No weeks of training. Connect your inbox, point to your docs, and let ReplyZen work.

1

Connect Your Inbox

Gmail, Outlook, or any email. One click to connect. ReplyZen monitors incoming tickets automatically.

2

Point to Your Docs

Share your help center URL, FAQ page, or docs. ReplyZen reads them and learns your product inside out.

3

Tickets Get Resolved

AI handles routine questions instantly. Complex issues get routed to your team with full context and a suggested reply.

Simple Pricing. No Surprises.

Flat monthly fee. No per-ticket charges. No per-seat tax. Know your bill before you sign up.

Starter

For solo founders & small teams

$79 /mo
  • 1,000 conversations/mo
  • AI resolution + human handoff
  • Email inbox integration
  • Basic analytics
  • 5-minute setup
Join Waitlist
MOST POPULAR

Growth

For growing SMB teams

$149 /mo
  • 5,000 conversations/mo
  • Everything in Starter
  • Agent assist (suggested replies)
  • Basic actions (refunds, resets)
  • Priority support
Join Waitlist

Pro

For agencies & multi-team ops

$249 /mo
  • 20,000 conversations/mo
  • Everything in Growth
  • Advanced actions (refunds up to $500)
  • White-label support
  • Custom integrations
Join Waitlist

All plans include unlimited team members. No seat fees. Need enterprise? Contact us.

How ReplyZen Stacks Up

Honest comparison. No inflated numbers.

ReplyZen
Intercom Fin
Tidio / Lyro
Pricing Model Flat monthly $0.99/resolution + seat Usage-based tiers
Starting Price $79/mo $29/seat + $0.99/res $39/mo (50 convos)
Real Cost at Scale
(100+ tickets/day)		 $149-249/mo $5,000-15,000/mo $3,000-5,000/mo
Hidden Fees None Seat tax + add-ons Tier jumps
Setup Time 5 minutes 2-4 weeks 5 minutes
Takes Actions
(refunds, resets, etc.)		 Yes (Growth+) Yes No
Human Handoff Full context Partial Basic
Billing Surprises Impossible 120% spikes Tier overages

Built for Teams Who Are Tired of Billing Shock

ReplyZen is the AI support tool that doesn't punish you for using it.

$0
Per-resolution charges

Your bill is the same whether your AI handles 10 or 10,000 tickets.

5 min
Setup time

Connect your inbox, point to your docs. That's it. No consultants needed.

24/7
Always-on support

Your customers get answers at 3am on a Sunday. You don't lose sleep.

Frequently Asked Questions

Is the pricing really flat? No per-ticket charges?
Yes. Truly flat. You pay $79, $149, or $249 per month depending on your plan. No per-resolution fees. No per-seat charges. No usage penalties. The only limit is conversations per month, and if you're consistently hitting the cap, we'll work with you on upgrading — never surprise billing.
What's the actual AI resolution rate?
We won't inflate our numbers. ReplyZen autonomously resolves about 60% of tickets — common questions, password resets, order status, how-to guides. The other 40% get routed to your team with full context and a suggested reply, so your agents resolve them faster. You get honest metrics, not marketing fluff.
How does ReplyZen learn about my product?
Point ReplyZen to your help center, docs, FAQ page, or website. It reads everything and builds a knowledge base automatically. Unlike Intercom, we don't lock you into a proprietary article system — your docs stay your docs. ReplyZen also learns from past conversation patterns over time.
Can it handle refunds and account actions?
Yes, on Growth and Pro plans. ReplyZen can issue refunds (up to $100 on Growth, $500 on Pro), reset passwords, update account details, and more. You set the rules — we follow them. Competitors like Tidio/Lyro can't take actions at all. Intercom can, but charges you per resolution for the privilege.
What happens when the AI can't answer?
It routes to your team — with the full conversation, customer history, and a suggested response. Your agents pick up where AI left off, with zero context loss. No more "can you repeat your issue?" This is where most competitors fail: they either answer badly or just drop the ticket. ReplyZen does neither.
How is this different from Intercom Fin?
Price transparency and alignment. Intercom charges $0.99 per resolution — so when their AI works better, your bill goes up. That's a misaligned incentive. ReplyZen charges a flat fee: when our AI improves, you save money. We also don't charge per seat, don't lock your knowledge base, and setup takes minutes, not weeks.
What if I need more than 20,000 conversations?
We offer custom Enterprise plans for high-volume teams. Same philosophy: flat, predictable pricing with no per-ticket surprises. Reach out and we'll build a plan that fits.

Ready to Stop Overpaying for Support?

Join the waitlist and be the first to know when ReplyZen launches. Early adopters get priority access and a locked-in launch discount.

✓ No spam, ever ✓ Early access pricing ✓ Unsubscribe anytime